Emotional Intelligence, What is it?

Written by April Sabral Thank you to the people in my life that I spent the last four days with you all inspired me to write this post and share my thoughts on this very important topic. Over this past week while traveling I had the pleasure of having the most amazing conversations and spent...

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Empathy Why is it important for leaders to demonstrate this?

I have been reading more and more about Emotional Intelligence lately and am absolutely convinced that most leaders do not actually understand this critical EQ competency. When was the last time you saw this pop up on a performance review? Empathy is the ability to understand others, and put...

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WHAT IS THE DIFFERENCE BETWEEN TRAINING AND DEVELOPMENT?

JUNE 24, 2016 / BY APRIL SABRAL There is a difference between training and development, most people lump them together. Below are 20 myth busting statements about training versus development. If you are trying to grow your organization, its important that you spend time on training, so...

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Why work retail? Because you make a difference every day!

MAY 9, 2016 / BY APRIL SABRAL Most people go through life just getting up everyday not knowing what they want to do and where they want to go but they do know they dont want to stay where they are currently. Some end up getting a retail job thinking its a time filler until they start...

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4 PROVEN QUESTIONS TO ASK WHEN APPLYING PROBLEM SOLVING

It is a known fact the better your problem solving abilities, the larger the problems you will get paid to solve. Challenge is, problem solving for the best leader requires a method or formula for identifying and solving the right issue to make the problem truly go away. Does this sound...

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Respond or React, Which one are you?

It is such a simple question but not so simple at the same time. This is a subject that I have been hearing more and more about and even though to some of us things may seem common sense there is a saying that says" common sense is not that common!" So as I sat at dinner with my GREAT friend...

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Top 12 tips to hold the most engaging conference calls

Have you ever been on a conference call and wished you were doing something else? I know I have. More and more these days we are spending time in front of our computers and on calls working virtually. With this comes lots and lots of conference calls.You may even be leading conference calls and...

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You should only invest in people that demonstrate these 12 behaviours....Who are you spending your time with?

The people you invest your time in should demonstrate these 12 behaviours. John C. Maxwell shares that without these critical character traits you are wasting your time putting efforts into people that will never grow beyond where they are today! YES...you are, I know that is hard to hear but it...

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What does it mean to be a leader?

Developing Leadership Skills is an ongoing Journey for anyone in Retail Management. Last week I was asked to define leadership versus management training my answer was this...Management Training is the technical skill meaning the role and responsibilities of running an operational...

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Top DELEGATION tips.

DELEGATE...DELEGATE...DELEGATE.... This is a really hard thing for retail managers to actually do consistently. WHY? There are many reasons, but one of the most common is being an overly results driven leader. Most of us that work in retail are extremely results driven and like to get things...

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