Retail is full of amazing and diverse teams, however with that comes difference of opinions and understandings. Recommended for everyone in retail that manages a team, using this course to learn how to handle conflict will help you feel more in control in the moment and better able to recognize potential future conflict before it arises.
This course will teach you how to;
- Deal with conflict purposefully and build your managerial courage.
- Flex your style and manage conflict positively.
- Get ahead of conflict and defuse it before it happens.
- Build stronger communication skills as a leader of a team.
Learn how to be a master conflict diffuser: your team will thank you for it.