THE NEW REALITY
Leading service excellence in a COVID-19 WORLD
Support your team with the training they need with retailu online leadership training.
The Training Your Managers Need Today
Let’s face it, leading in Covid is the new reality for all retail managers. With so many new operational expectations and policies to deal with, providing leadership training might not be on your priority list. However it should be, It is a fact; leaders that are confident, know how to deal with conflict, exercise good judgement and demonstrate strong managerial courage lead teams that deliver service excellence that win and retain customers.
The Right Training at the Right Time
We asked hundreds of retailu members who are retail managers, what is helping them lead and manage in the new word of COVID-19 so that we could understand how best to support them. They said our courses help build their confidence and skill set, making them feel ready to lead and get back to the new reality.
Based on their feedback; Top course requests are
- How to deal with conflict
- How to show empathy and embrace diversity
- How to build trust with their team
- How to have tough conversations with team members who are not following new policies
- How to problem solve first-time issues
- How to deal with the unknown
- How to have a positive attitude and be resilient
- How to take a moment and manage stress
And guess what, we have got them all covered in our competency developed leadership courses. What makes our courses the best? Our courses are built by retail leaders for retail leaders. No need to translate, we did it for you. French Available.
Get access to over 20 courses, with over 100 videos accessed right on your phone.
Multi-site District Manager Training available in French and English.
Easy to Use and Implement
- Micro Videos we call them learning bursts makes training easy, fast and fits into your day
- Mobile friendly log in from any browser, puts training in the hands of your managers
- Competency-based library with search to keep it easy and simple to find specific courses
- Multiple choice quizzes to quiz and validate learning
- Certificate after every course completed
- Workbooks that can be printed, with self-assessments and fun learning activities
- Available in French for national retailers in Canada