- Understand the four different styles of communication that most people fall into.
- Know how best to communicate with the different styles of communication.
- Develop and understand why listening skills matter
- Provide strategies to improve your communication, whichever level of retail management you are.
StartLesson 1: How to communicate and create an environment where your employees can do their best (5:38)
StartLesson 2: Learn the four main types of communicators that most people are. (3:53)
StartLesson 3: Effective communication requires leaders learn the six stages of listening (4:59)
StartLesson 4: Learn WHY active listening matter and take the QUIZ (3:40)
StartLesson 5: Giving and Receiving Feedback (5:00)
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