This course will teach you how to deal with conflict purposefully and build your managerial courage.

Retail is full of amazing and diverse teams, however with that comes difference of opinions and understandings. Recommended for everyone in retail that manages a team, using this course to learn how to handle conflict will help you feel more in control in the moment and better able to recognize potential future conflict before it arises. Learn how to be a master conflict diffuser: your team will thank you for it.

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