Driving employee and customer satisfaction

Did you know that customer satisfaction is directly linked to employee satisfaction? When employees are satisfied with their jobs, customers are more likely to have an amazing shopping experience. On the other hand if they are not, then the opposite happens! Employee's feelings towards...

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DO YOU STRUGGLE WITH TEAMWORK? SOLUTION REVEALED IN THIS BLOG POST!

Teamwork is an ART. Yes, it takes practice and intuition, and each team is different however there are many similarities on how to build a successful team.Many people believe that teamwork is something that just naturally happens over time when you get a group of individuals together. This is...

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THE 7 SECRETS OF SUCCESSFUL INTERVIEWS!

APRIL 10, 2016 / BY SANDY ADLER In my last blog I talked about how to go about getting that perfect job. Ok, you have done everything as you should have and now you have an interview!! Don't panic! Yes, it may have been awhile since you were out on a real interview so practice, practice,...

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THE SCIENCE OF CAREER SUCCESS: HOW TO ACHIEVE RESULTS FAST

The TOP 4 actions to Career Success: In the past 25 years of working in retail and mentoring hundreds of emerging leaders in their quest to success, I had a window into their lives and watched people dream about and get to their dream job.Through this lens I was fortunate enough to observe...

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HAVE A VISION YES, BUT DO YOU HAVE AN ACTIONABLE PLAN TO GET THERE?

MARCH 25, 2016 / BY APRIL SABRAL I have always been a person that envisioned what I wanted, went after it and then achieved it. I believe if you want something bad enough you can get it, but I also believe that you need to be willing to do what ever it takes to get there. The what ever it takes...

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WHAT I HAVE LEARNED ABOUT ACCOUNTABILITY

That dreaded word that everyone avoids. Accountability, so what does it really mean? Everyone has their own feelings about it some people over use it, but most people fear using it because they don't know HOW to. Lets break the word down ACCOUNTABILITY = ACCOUNT + ABILITY Voila doesn't that...

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LEADING WITH KINDNESS, WHY DOES IT MATTER?

AUGUST 15, 2016 / BY APRIL SABRAL When you put kindness in the center of your leadership your results can only get better. There have been many studies that prove this, but for some reason, it is never discussed as a leadership skill. Maybe because it's more of a core inherit quality than a...

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DO YOU KNOW THE DIFFERENCE BETWEEN FOCUS AND ATTENTION?

Do you know the difference between Focus and Attention? I hadn't really thought about it until I was listening to a pod cast this morning as part of my morning ritual. My mornings start around 5.45am with 3 things, which take 30 minutes. The 5 Tibetan rites ( if you have not heard of these...

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WHAT LIFTS YOUR SPIRITS?

JULY 1, 2016 / BY APRIL SABRAL Last night when I was traveling back to Toronto on my usual route from Montreal. I read an article in the Porter airlines in flight magazine. Each month the company features specific employees from different departments where the reader can gain access to an inside...

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How meditation and leadership work together!

Watch this group of leaders start their day with meditation. If you are like most people, you probably think meditation is sitting on a pillow burning incense and chanting OMMM....And while this may have some truth, it is not the only way to meditate. Leading a team and being the decision...

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